Bank Holiday Deadlines – May 2019

Please take note of the following to ensure prompt payment during the upcoming 2019 May bank holiday period.

1. Bank Holiday Deadlines – MAY 2019

Bank Holiday	Pay Period (Weekending)	Deadline For T/S Submission	To Ensure Payment On
Monday	05/05/2019	Midday Friday	Friday
06/05/2019	(shifts up to 03/05/19)	03/05/2019	10/05/2019
Monday	26/05/2019	Midday Friday	Friday
27/05/2019	(shifts up to 23/03/19)	24/05/2019	31/05/2019

Please make sure that your timesheets arrive at the Head Office by post (92-96 Lind Road, Sutton, SM1 4PL) or email (wages@a24group.com).

2. PAYROLL QUERIES – PHONE LINE OPENING HOURS

In order to ensure we can pay you promptly, over this period, we need to notify you that we will be operating reduced hours with regards to our phone lines for payroll queries and as follows:

Date	Phone Line Opening Hours
Friday 3rd May 2019	09:00-12:00
Monday 6th May 2019	CLOSED
Tuesday 7th May 2019	09:00-15:00
Wednesday 8th May 2019	CLOSED AS NORMAL
Thursday 9th May 2019	BACK TO NORMAL OPENING HOURS
Friday 24th May 2019	09:00-12:00
Monday 27th May 2019	CLOSED
Tuesday 28th May 2019	09:00-15:00
Wednesday 29th May 2019	CLOSED AS NORMAL
Thursday 30th May 2019	BACK TO NORMAL OPENING HOURS

Regards
A24 Group Payroll Team 

APRIL 2019 BANK HOLIDAYS

Dear Agency Worker

******IMPORTANT******

Please take note of the following to ensure prompt payment during the upcoming 2019 Good Friday and Easter Monday bank holiday period.

1. Bank Holiday Deadlines – GOOD FRIDAY AND EASTER MONDAY 2019

Bank Holiday	Pay Period (Weekending)	Deadline For T/S Submission	To Ensure Payment On
Friday	14/04/2019	Midday Friday	Thursday
19/04/2019	(shifts up to 11/04/19 )	12/04/2019	18/04/2019
Monday	21/04/2019	Midday Thursday	Friday
22/04/2019	(shifts up to 17/04/19)	18/04/2019	26/04/2019

Please make sure that your timesheets arrive at the Head Office by post (92-96 Lind Road, Sutton, SM1 4PL) or email (wages@a24group.com)

2. PAYROLL QUERIES – PHONE LINE OPENING HOURS

In order to ensure we can pay you promptly, over this period, we need to notify you that we will be operating reduced hours with regards to our phone lines for payroll queries and as follows:

Date	Tuesday 16th April 2019
Tuesday 16th April 2019	09:00-12:00
Wednesday 17th April 2019	CLOSED AS NORMAL
Thursday 18th April 2019	09:00 to 12:00
Friday 19th April 2019	CLOSED
Monday 22nd April 2019	CLOSED
Tuesday 23rd April 2019	09:00-13:00
Wednesday 24th April 2019	CLOSED AS NORMAL
Thursday 25th April 2019	BACK TO NORMAL OPENING HOURS

3. NEST Auto-Enrolment Pension 

This is a reminder that if you are a member of the Auto – Enrolment Pension Scheme with NEST, your contributions will automatically increase to 4% (net) from 5th April 2019.

In addition to this, employer contributions will rise to 3% and the Governments contributions will rise to 1%.

Finding out more about NEST   

If you’d like to know more about NEST you can visit their website at www.nestpensions.org.uk. NEST’s contact details are NEST Nene Hall Lynch Wood Business Park Peterborough PE2 6FY.

Member enquiries: 0300 020 0393 or Email: support@nestpensions.org.uk

You can also get general information on pensions and saving for later life at www.direct.gov.uk/workplacepension  

Regards
A24 Group Payroll Team

DECEMBER 2018/JANUARY 2019 BANK HOLIDAYS

Dear Agency Worker

*** IMPORTANT NOTES ***

Please take note of the following to ensure prompt payment over the upcoming Bank Holiday period:

1. DECEMBER 2018/JANUARY 2019 BANK HOLIDAYS

Please make sure that your timesheets arrive at the Head Office by post (92-96 Lind Road, Sutton, SM1 4PL) or email (wages@a24group.com) by the relevant weekly deadline detailed above.

2.  PAYROLL QUERIES – PHONE LINE OPENING HOURS:

Payroll phone line opening hours are as follows:

Thank you and all the best for the upcoming Holiday period.

Best Regards, A24 Group Payroll Team

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Communicating in a healthcare setting with people who have hearing loss

Healthcare staff in provision of services rendered need to obtain information and give advice, and patients need to ask questions and share their concerns. Therefore, to provide a thorough service for hearing impaired patients, it is of paramount importance that their communication needs are acknowledged and addressed by those responsible for the providing healthcare service.

We are pleased to let you know about a new e-learning resource that is free and available to all staff.

The module covers the following key learning outcomes:

*     Recognise the different types of communication support needs.

*     Describe the basics of BSL as a language and the rights of BSL users.

*     Respond appropriately to the communication preference of BSL users.

*     Reflect on ways of improving current practice.

NHS Health Scotland's Workforce Development team developed the module in partnership with BSL users and colleagues from DeafScotland, Deafblind Scotland, the Care Inspectorate, the Scottish Social Services Council, NHS Education Scotland, NHS Lothian and NHS Forth Valley.

We encourage all care service providers and staff to enrol themselves onto this short and enjoyable module. Follow the link at the bottom of this email to NHS Health Scotland's Virtual Learning Environment.

Please note, new users will need to create an account and log in before accessing the course. You can create a new account on the following link.

Enrolment

Self-enrolment: Once you have created an account and logged in, click the following link and self-enrol in the course.

Social media and its role in healthcare

Social media can be used as a valuable source for scouting information, however the information retrieved on social media cannot always be deemed credible.

Using social media in an unprofessional manner could potentially be detrimental to their professional careers. Therefore, it is important for healthcare professionals to be informed about the ethical rules regarding social media privacy.  

Nursing Midwifery Council (NMC) has compiled the following guidelines to ensure healthcare officials follow the correct procedures.